SUPPORT

Repair & Service

First of all, thank you for purchasing JOYUSING products. To help ensure a satisfactory service and your rights, FUJIAN JOYUSING TECHNOLOGY CO., LTD. promises to implement the following after sales services. 

Product Warranty

Look up warranty and related information

Request a Repair

Order a repair for your Joyusing product

Check a Repair

Check the status of a repair that's already started

Haven’t found what you are looking for?

If you cannot find what you are looking for, then contact us. We’ll get back to you as soon as possible.

FAQ

Most frequent questions and answers

The MHP450 terminal is designed to seamlessly integrate with various FBI-certified fingerprint module sensors such as FAP 20, FAP 30, or FAP 45, giving customers the utmost flexibility to perform fingerprint identification and authentication anywhere.

The MHP450 terminal has a super-clear 13MP rear camera and patented facial recognition algorithm that supports fast and highly accurate facial recognition usage.

The MHP450 terminal supports NFC card reading, smart card reading (option) and barcode scanning (option).

With 2-inches thermal high-speed printer, the MHP450 terminal can easily print sheets anywhere.

The MHP450 terminal is equipped with an MRZ scanner that can easily read any Machine Readable Travel Documents, including passports, travel documents and visas.

Technical Support

We are here for you.If you are interested in our products or perhaps looking for Technical support, please use the links below.

Feel free to contact us for any questions and doubts​

Please fill out the below form if you want to get quotation of our products, or get support from our technical support engineers.

One of our representatives / engineers will contact you as soon as possible.